Privacy Policy
Effective date: February 10, 2026
Last updated: May 15, 2026
We collect your phone number, account identifier, unlock access status, and swap request details you provide (such as current and desired location and craft).
We use your information to authenticate your account, provide matching features, display contact details between matched users, process unlock access, and maintain service security.
Payments are processed by Stripe. We do not store full payment card details on our servers.
Your phone number is used only to verify your identity and, when a match is found and all required participants have unlocked (2 users for a 2-way match, 3 users for a 3-way match), to show your contact details to your match.
Your phone number is never sold, never shared with third parties for marketing, and never visible to anyone on the platform unless a verified mutual match exists and all required participants have paid to unlock (2 users for a 2-way match, 3 users for a 3-way match).
Contact reveal requests are verified server-side on every attempt. Each reveal requires a verified account, a confirmed matched pair, and an active unlock pass — your number cannot be accessed outside of these conditions.
We share your phone number only with your matched participant(s) after all required participants unlock (2 users for a 2-way match, 3 users for a 3-way match). We may share limited data with service providers required to operate the platform (for example, payment and hosting providers).
We retain account and access data while your account is active and as needed for legal, billing, and security purposes.
You can request account or data deletion by contacting us at support@mutualswaps.com.
For privacy questions, contact support@mutualswaps.com.